Last updated: August 2022
The Results Guarantee
With ValleyForgeWMC’s (VFWMC) Results Guarantee, eligible members are guaranteed a minimum of 10% weight loss at the end of the VFWMC One-Year Subscription Plan, defined by calculating the percentage change in weight at the start and end of your One-Year Subscription Plan. For purposes of calculating your weight loss percentage, VFWMC will use your first synched weight (in our MyHealthyJourney app) following receipt of your Initial Visit package. Eligible members who do not achieve 10% weight loss in one year are eligible for a refund (minus the $150 for the first month’s subscription that includes an initial comprehensive visit with the physician). This excludes the cost of medication, labs, or other items and services charged by third parties.
To be eligible for the VFWMC Results Guarantee, members must:
- Have signed up for the One-Year Subscription Plan after 8/15/2022.
- Have completed VFWMC’s One-Year Subscription Plan.
- Have self-paid for VFWMC’s One-Year Subscription Plan (not through an employer or insurance program).
- Have not been on a prescription weight loss medication in the one year prior to joining VFWMC (examples include: phentermine, GLP-1 medications like Ozempic, Saxenda, or Wegovy.)
- Have completed the full one-year One-Year Subscription Plan without pausing. VFWMC or an individual member may initiate a pause. Member-initiated pauses occur when a member chooses to put their One-Year Subscription Plan on hold for up to 30 days and more and notifies VFWMC. VFWMC-initiated pauses occur when a member is not able to meet the criteria of the VFWMC Commitment over an extended period of time.
- Have either been on a GLP-1 medication or other Prescription Weight Loss medication for weight loss prescribed by us for the entirety of their One-Year Subscription program or met our tapering criteria when stopping GLP-1 medication.
- Be compliant with the VFWMC Commitment starting 1/1/2022 which includes:
- Following the medical recommendations for medication use, which include medication changes and adjustments as well as the clinically appropriate duration of use.
- Actively participating in tracking throughout the program, which is defined by tracking daily metrics (weight, food, and activity), and setting and tracking weekly goals at least 85% of the time (or 5 days a week).
- Giving at least 24-hour notice prior to canceling a coaching session.
60 Day Money Back Guarantee
With ValleyForgeWMC’s (VFWMC) 60-Day Money Back Guarantee, eligible members are guaranteed some weight loss at the end of 60 days. For purposes of calculating your weight loss change, VFWMC will use your first synched weight (in our MyHealthyJourney app) following receipt of your Initial Visit package. Eligible members who do not achieve any weight loss in 60 days are eligible for a refund (minus the $150 for the first month’s subscription that includes an initial comprehensive visit with the physician). This excludes the cost of medication, labs, or other items and services charged by third parties.
To be eligible for the VFWMC Results Guarantee, members must:
- Have signed up for the 60 days (2-months) Subscription Plan after 8/15/2022.
- Have completed VFWMC’s 2 Monthly Subscription Plan.
- Have self-paid for VFWMC’s 2 monthly Subscription Plan (not through an employer or insurance program or groupon).
- Have not been on a prescription weight loss medication in the one year prior to joining VFWMC (examples include: phentermine, GLP-1 medications like Ozempic, Saxenda, or Wegovy.)
- Have completed the full 60 days Subscription Plan without pausing. VFWMC or an individual member may initiate a pause. Member-initiated pauses occur when a member chooses to put their One-Year Subscription Plan on hold for up to 30 days and more and notifies VFWMC. VFWMC-initiated pauses occur when a member is not able to meet the criteria of the VFWMC Commitment over an extended period of time.
- Have either been on a GLP-1 medication or other Prescription Weight Loss medication for weight loss prescribed by us for the entirety of their 60 days Subscription program or met our tapering criteria when stopping GLP-1 medication.
- Be compliant with the VFWMC Commitment starting 1/1/2022, which includes:
- Following the medical recommendations for medication use, which include medication changes and adjustments as well as the clinically appropriate duration of use.
- Actively participating in tracking throughout the program, which is defined by tracking daily metrics (weight, food, and activity), and setting and tracking weekly goals at least 85% of the time (or 5 days a week).
- Giving at least 24-hour notice prior to canceling a follow-up appointment.
If you are eligible for a refund per the 60 days money-back Guarantee, you will receive a refund per our refund policy.